Privacy Policy
China Tours Online recognizes the importance of client privacy. We practice the best procedures in the way your personal information is handled.
At China Tours Online, we are committed to our clients privacy and security. We will never pass on your personal details to a third party except the necessary information required by providers of products or services you have purchased eg airlines, tour operators, hotels, etc.
This Privacy Policy explains the following:
- Information collected from this site
- What personal information we collect from you and how we use it
- With whom (if anyone) your personal information is shared
- What safeguards we have in place to protect your personal information
- Other information you should know about your privacy
Information collected from this website
We automatically log generic information about your computer's connection to the Internet, which we call "session data", that is anonymous and not linked to any personal information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on our site. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity.
What personal information does China Tours Online gather from me and how is this information used?
When browsing our site, you are not required to provide any personal information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.
Making a Purchase
In order to purchase travel and related services through our site, you must provide us with certain personal information such as your name, your credit card number and expiration date, your credit card billing address, your telephone number, your e-mail address and the name or names of the person(s) traveling (if not you). We require this information so that we can process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us.
Online Surveys
China Tours Online values opinions and comments from viewers and clients, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements and to develop appealing content, features and promotions. Survey participants are anonymous unless otherwise stated in the survey.
Other
From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use.
With whom (if anyone) will my personal information be shared?
When you reserve or purchase travel services through China Tours Online, we must provide certain personal information to the airline, hotel, car-rental agency, travel agency or other involved third party to enable the successful fulfillment of your travel arrangements. We do not sell or rent individual customer names or other personal information to third parties. We may provide anonymous statistical information such as number of visits to our site to suppliers, advertisers, affiliates and other current and potential business partners. See "What other information should I know about my privacy?" below.
What safeguards are in place to protect the loss, misuse or alteration of your information?
Sensitive personal information you provide to China Tours
Online (eg. credit card numbers) is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically
encrypt, or scramble, data before you send it to us.
What other information should I know about my privacy?
China Tours Online contains links to other web sites. Please note that when you click on one of these links, you are entering
another web site for which China Tours Online has no responsibility. We encourage you to read the privacy statements of all such sites
as their policies may be materially different from this Privacy Policy.
